Extraordinary guarantees

a new way to build quality throughout your company & ensure satisfaction for your customers

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Christopher W. L. Hart: Extraordinary guarantees (1993, AMACOM)

184 pages

English language

Published Sept. 8, 1993 by AMACOM.

ISBN:
978-0-8144-5064-2
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1 edition

Subjects

  • Quality of products -- United States.
  • Warranty -- United States.
  • Consumer protection -- United States.
  • Consumer satisfaction -- United States.