horiaconstantin reviewed Never Split the Difference by Chris Voss
didn't finish it
2 stars
Something bothers me about this book, and I can't figure out what. Maybe it's the fact that everything is presented as a technique (which in themselves seem great) and not part of a broader worldview. I was never left with the impression that the author authentically cares about the people he's negotiating with. And that is, for me, the difference between manipulation and empathy.