#sysadmin

See tagged statuses in the local BookWyrm community

Dev just messaged me, alarmed: a WordPress plugin's tech support logged into his site and broke everything! 😱
But Dev is sharp, and even at 22:10, he remembered his server runs FreeBSD and ZFS. With snapshots of his site and database every 15 minutes, we rolled back to the 20:00 snapshot, and his site was back up in a flash!

Thank you, FreeBSD! Thank you, ZFS!

Client messages me: "Login isn't working! Fix it immediately!" - followed by a string of complaints about how it can't just stop working "all of a sudden" on a Saturday morning.

I ask for their login details, immediately notice they're using the wrong username, and point it out.

Their reply: "Ok."

Sometimes a "sorry" would be nice. 😂