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I liked that this was based on large-scale interview experience. I have not encountered another self-help book that is so transparently based upon actual qualitative data, and I wish more authors in this genre would do this.

I struggled with this book mainly because, despite this, it apparently refuses to consider or problematise underlying sociocultural structures, particularly in the sections on corporate culture. By the end of the book, capitalism felt, to me, like the elephant in the room (I assume, somewhat cynically, that this is because there is a market for books such as this amongst corporate CEOs). Lululemon and IBM are not a remedy for the 'culture of scarcity'; by the very nature of their existence they perpetuate it. We must individually try to exist and thrive within and/or despite those structures, but in places I felt urged to simply embrace them instead, which I found more alienating than helpful.