I appreciated Sarah's general outlook on management, and I'm sure there's plenty of good advice in the book, but it needed an editor. Or a different editor. Or a different writer and editor.
Too much of the first few chapters were like trying read a marketing blog or an HR email, not a book I wanted to study or curl up with. I gave up as soon as I got to to this sentence:
"A larger action item: try to change any processes or patch any misalignments that exist around the person that might alleviate the disconnects."
The layout is really nice, though.