Behind the Screen

Content Moderation in the Shadows of Social Media

280 pages

English language

Published June 10, 2019 by Yale University Press.


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The labor of moderation

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It’s an interesting time to read Behind the Screen, especially for Roberts's distinction between community standards and corporate social media moderation. She raises the question of whether large scale, centralized, for-profit networks can ever really be conducive to community — and of the damage they do to those who work to maintain the illusion that they can.