Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

paperback, 272 pages

Published Sept. 9, 2011 by McGraw-Hill Education.

ISBN:
978-0-07-177132-0
Copied ISBN!

View on OpenLibrary

Very Informative

Enjoyed this one. Compared to some other nonfiction/self-help-type books I've read recently this one spent way less time on anecdotes and more on actual, actionable advice with examples of how a conversation might go, how it might go wrong, and how to recover. Exactly what I was looking for.

avatar for mattcen

rated it

avatar for ScottPleavin

rated it