The Innovator's Dilemma

When New Technologies Cause Great Firms to Fail

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Harvard Business School Press: The Innovator's Dilemma (Hardcover, 1997, McGraw-Hill)

Hardcover, 256 pages

Published June 1, 1997 by McGraw-Hill.

ISBN:
978-0-07-103869-0
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OCLC Number:
230953612

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5 stars (1 review)

1 edition

Review of "The Innovator's Dilemma" on 'Goodreads'

5 stars

This is deservedly a classic work in the business and technology area because it highlights an interesting problem: When disruptive innovation occurs, the best management practices are likely to cause your company to fail. Christensen uses several industries, such a hard disk drive manufacturing and excavation equipment to make his point.

He first distinguishes between two types of innovation, sustaining and disruptive. In short, sustaining innovation is making incremental improvements in the existing technology, such as adding more capacity to existing disk drives. And in those cases firms can do well using standard management practices, by evaluating the cost of innovation versus the return on the investment, and choosing any innovation where the metrics are favorable.

In contrast, a disruptive innovation frequently looks like a development no one needs, and possibly even a step backwards. But it can lay the groundwork for overturning the established dominant firms and remaking the …