When technology reinforces inequality, it's not just a glitch—it's a signal that we need to redesign our systems to create a more equitable world.
The word “glitch” implies an incidental error, as easy to patch up as it is to identify. But what if racism, sexism, and ableism aren't just bugs in mostly functional machinery—what if they're coded into the system itself? In the vein of heavy hitters such as Safiya Umoja Noble, Cathy O'Neil, and Ruha Benjamin, Meredith Broussard demonstrates in More Than a Glitch how neutrality in tech is a myth and why algorithms need to be held accountable.
Broussard, a data scientist and one of the few Black female researchers in artificial intelligence, masterfully synthesizes concepts from computer science and sociology. She explores a range of examples: from facial recognition technology trained only to recognize lighter skin tones, to mortgage-approval algorithms that encourage discriminatory lending, to the …
When technology reinforces inequality, it's not just a glitch—it's a signal that we need to redesign our systems to create a more equitable world.
The word “glitch” implies an incidental error, as easy to patch up as it is to identify. But what if racism, sexism, and ableism aren't just bugs in mostly functional machinery—what if they're coded into the system itself? In the vein of heavy hitters such as Safiya Umoja Noble, Cathy O'Neil, and Ruha Benjamin, Meredith Broussard demonstrates in More Than a Glitch how neutrality in tech is a myth and why algorithms need to be held accountable.
Broussard, a data scientist and one of the few Black female researchers in artificial intelligence, masterfully synthesizes concepts from computer science and sociology. She explores a range of examples: from facial recognition technology trained only to recognize lighter skin tones, to mortgage-approval algorithms that encourage discriminatory lending, to the dangerous feedback loops that arise when medical diagnostic algorithms are trained on insufficiently diverse data. Even when such technologies are designed with good intentions, Broussard shows, fallible humans develop programs that can result in devastating consequences.
Broussard argues that the solution isn't to make omnipresent tech more inclusive, but to root out the algorithms that target certain demographics as “other” to begin with. With sweeping implications for fields ranging from jurisprudence to medicine, the ground-breaking insights of More Than a Glitch are essential reading for anyone invested in building a more equitable future.
This book is a comprehensive overview of issues of bias in technology. Broussard tackles a range of topics and does so systematically. Her examples are timely and well-chosen, and leave little doubt as to the deep problems that we face with technology, and the utter indifference of most people working in this space. If we are to truly effect change, we first have to recognize the problems and think about how to solve them; this book is an important first step in that process.
A very thought provoking book on the state of information technology, artificial intelligence and how new solutions are being deployed in our every day lives and society at large.
The books message is that it is not a mistake or a glitch that technology discriminates. There are systematic powers at play that should be seen as the cause behind technology failures.
The book is very well written and easy to read. I would recommend it to everyone with an interest in technology and injustices in our society.