I am entirely here for the premise of the book (having read the final third today at my own BS employment), but he conflates jobs that are BS within their firms/organizations with those that are BS parts of the economy. This allows him to inveigh at length about the pointless financial sector (a paradigmatic example of the latter type of BS job) without ever really engaging in the question of the former - is it always just inefficiency and human error that leads to these pointless positions within ostensibly profit-making or efficient operations, or is there a larger phenomenon at work? He never really gets at that question, which I kind of think was what the book promised to do. Minus one star for mismanaged expectations, and his other book drops off the "to-read" list