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Bruce Patton, Roger Fisher, William L. Ury: Getting to Yes: Negotiating Agreement Without Giving In (Paperback, 1991, Penguin) 4 stars

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and …

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4 stars

A book about negotiation, it is in some ways also a book about conflict resolution. This is the kind of book you buy, annotate, and bookmark heavily. If you find yourself stuck playing games of chicken or constantly feeling stressed or cheated by the deals you make, whether in your personal or professional life, this book is worth a look.