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Interesting and useful framing for understanding how violence happens in the real world. It also feels like a good jumping-off point for other books on the subject.

The title makes it seem like this book is about simply expanding your vocabulary, but it's really more than that. It's about changing the underlying ideas and methods of leadership by moving away from Industrial Age attitudes about who decides what and who builds what, and moving it toward a model where all employees have the ability and responsibility to make decisions. The new model is a generalization of Agile product development and thus it gets a bit hand-wavy in parts, but the basic ideas are compelling, and thoughtful examples are provided.

A really interesting and surprisingly fun read. As this is now around 20 years old, I'd love to see an updated version or Part 2 with all the research that has been done in recent years.

This is one of those books that wakes you up. You'll begin to see through the PR distortions of those who want to set a narrative of innocence in order to hide their own negligence and greed.

This book has a lot of good advice. Many of the lessons are things you would only otherwise learn after many years in the profession. The only thing that I think is missing is a bit more nuance to the discussions. Some advice is good, but limited by company policies, for example.