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Louis Hyman: Temp (Paperback, 2019, Penguin Books, Penguin Group) 4 stars

A Sweeping Account of 20th Century Management

4 stars

Louis Hyman provides an excellent account of the historical players - people and organizations - that have lead to the current dominant modes of management and work in the US. This book is at its strongest when examining that history, revealing the surprising roots of certain now standard management practices and how to view the current wave of gig work as a natural extension of previous forms management and work.

A lot of time is spent on the important influence of management consulting firms, McKinsey in particular, and the genesis of many titles and practices in the consulting industry. One challenge with these sections of the book is a lack of context around some of the numbers provided - saying a firm had 100 people doing something or made $X million doesn't mean a lot if you don't know the scale of the business/industry. This work could also be improved with more integration from the academic literature on management practices - have the practices that were implemented been validated to be effective? Under what metrics?

The last two chapters unfortunately suffer from far too much ungrounded speculation about technology and economics. IMO those chapters should be skipped.

If you avoid those chapters, however, this is a great foray into 20th and early 21st century work and management history.