Cyd Harrell has worked in 'civic tech' for awhile, in many different capacities—at Code for America, a non-profit working with government (and my current employer); as Chief of Staff at 18F, the federal government's in-house consulting wing; now with the California courts; and more.

with this book she's written the guide that I think every person newly working with government should be handed before onboarding/starting a project. I think it's also useful for folks trying to understand what "civic tech" is, where they might fit in (as someone who builds technology or not), a brief account of its history and how it's changed to become more inclusive (less open data, more equity-focused and to be user/community-driven), and different ways to engage (career, contract, volunteer, etc).

and, just for context, though the book gives an honest assessment of the path and shortcomings of the civic tech movement, it's very much a guide (as titled) than a critique, history, or STS treatment.