David Baakman rated Delivering happiness: 4 stars

Delivering happiness by Tony Hsieh
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that …
This link opens in a pop-up window
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that …