Finished chapter 2. More about interruptions. Made me think of some of the SAs I've worked with in the past, made me feel that I hope they've read this chapter at least once before.

Some of the things in this chapter (I feel) show their age. This chapter talks about people's offices... people don't have offices, everyone is just out in the open on the floor except maybe the top boss. One suggestion was to call someone on your team, but what good would that do if they're right next to you?

Open office plans are terrible...

Anyway, some of the other things said in this chapter about how to deal with incoming requests sounds a lot like others I've read (like GTD). Delegate it, Record it, Do it is exactly the same as Delegate, Defer, Do. Just the criteria are slightly different. To me this is a good thing.

I'm still working on implementing the ideas I got from this chapter yesterday. This was a good continuation. I'm liking this book so far.