Chapter 12. I've read this chapter before. At least once. In Pragmatic Thinking & Learning.

Well no, that's not actually true. The other chapter was all about personal knowledge, this one also includes external-facing knowledge.

On some level I was aware of most of this, but I can't say I've been particularly good at putting it into practice. At my last job we had a giant wiki that was used for all documentation. Unfortunately it was chronically out-of-date. Having a wiki that anyone can edit also means that everyone might think that someone else will come along and fix it instead.

I do fully agree with the message of the chapter. And I've been working hard on getting better at documenting my own personal stuff.