NVC teaches you how to find the underlying feelings, needs, and requests of others and yourself. It's not easy reading, or easy to implement. It’s very touchy feely, requires patience with others, and honest vulnerability from yourself. I think most would agree it's worth it. The onus will be on you to bring NVC into your conversations after reading this—you won't be able to ignore it. I especially liked his takes on anger and de-escalation.