I don’t work in IT. I’m a data person leading a team at a large national political organization. But I was unloading all my problems (misunderstanding of data among org leaders, too many meetings, too much work, technical debt) to a technical mental of mine who insisted I pick up The Phoenix Project. While reading this book, I actively had to translate the IT jargon into something more relatable for my reference frame. Yet despite having no knowledge of IT or “DevOps” this book was a wealth of knowledge with tangible insights that I could take back to my team. I had many moments empathizing with Bill as he recovered from one crisis to another and battled various business and external challenges as well as “a-ha” moments as Bill learned to navigate his hectic workplace. Some of the books takeaways aren’t useful to me. Some I already knew. But if anything I felt seen — knowing that others deal with what I deal with, across industries, was enough for me