axleyjc reviewed Making Work Visible by Dominica DeGrandis
If someone stole your wallet, you'd notice it. So why don't people notice when they …
Review of 'Making work visible' on 'Goodreads'
5 stars
Very readable and practical advice on how to up your game to not only deliver more but not loathe doing it. Good stuff on metrics and other tidbits.
As a security professional, there are a lot of aspects touched on here that I've been trying to bring to security - especially customer-focus and outcome-oriented goals vs. metrics and busy-ness.