This book had maybe 1 page of content and the rest was just pop social science and hand-wavey examples that don't hold up well under examination.

For a book that is all about examining how systems shape end users' behavior, it shows a stark inability to consider how systems shape companies' behavior, and the nod to ethics boils down to asking individuals to just try and be ethical, through willpower and gut feeling.

@christa I'm curious about the canon of writing on web application design and the impact on users. This one I could have definitely skipped, but I found it worthwhile to read, for example, the Filter Bubble one, even though I thought poorly of it, just to know what all the handwringing was based on