Some good, some bad
3 stars
Although there have been updates to modernize the book, it feels dated, like it was written for 1930s salesmen. Recommending using peoples names often, coaxing their birthday out of them, referring to dog training as a way to think about how to act around people you want to influence. It briefly mentions the importance of going into conversations with an open mind and willing to have your opinion changed, but mostly starts with the presumption that what the reader wants and needs is to convince others to their own opinion.