We are left with a field of oppositions that, even if they do not rise to the level of true paradox, remain at least puzzling. In everyday use, software makes previously impossible things easy but remains riddled with irritations and failures. The industry that produces it is intensely competitive, but large parts of it rest on a foundation of open-source tools. Platforms accumulate users and profits but seem to give away many of their products for free. Surveillance and tracking in the service of monetization is pervasive, but people irrepressibly share things

— The Ordinal Society by Kieran Healy, Marion Fourcade (9%)