Do you know what net negative churn means? This is a very useful concept, and it's just one of many perfectly explained in this book.
Reviews and Comments
Generalist IT specialist. Makes the simple out of the complex.
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Sergey Machulskis reviewed Dune by Frank Herbert (Dune, #1)
Хорошая книга
4 stars
Написано легко и с душой, хоть и без особой структуры. Почти в формате "кейс - разбор кейса", но не совсем. Немного есть о понятии картины мира, но о картинах мира лучше почитать у Тарасова. Немного есть о том, как подготовиться к сложному разговору, но про это есть контент получше, например, "Сложные разговоры". Наверное, самое полезное в этой книге - это разбор некоторых классических ситуаций вроде "заказчик напрямую звонит сотруднику".
Sergey Machulskis rated The Art of War: 4 stars
![Sunzi, Thomas Cleary: The Art of War (Paperback, 1988, Shambhala)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/d35134fa-752f-4d5e-bea1-f75cceac0f69.jpeg)
The Art of War by Sunzi, Thomas Cleary
The Art of War is an ancient Chinese military treatise dating from the Late Spring and Autumn Period (roughly 5th …
Sergey Machulskis rated The Word for World Is Forest: 3 stars
![Ursula K. Le Guin: The Word for World Is Forest (Paperback, 1976, Berkley)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/82c19b1d-4cd0-4c1c-ac5b-a3cb5867e445.jpeg)
The Word for World Is Forest by Ursula K. Le Guin
Centuries in the future, Terrans have established a logging colony & military base named “New Tahiti” on a tree-covered planet …
Sergey Machulskis rated Neuromancer: 4 stars
![William Gibson: Neuromancer (Paperback, 2000, Ace Books)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/607171a4-ad8f-418d-a047-3ff2862dc12f.jpeg)
Neuromancer by William Gibson (Sprawl Trilogy, #1)
The Matrix is a world within the world, a global consensus- hallucination, the representation of every byte of data in …
Sergey Machulskis rated Град обреченный: 2 stars
![Arkady and Boris Strugatsky, Boris Strugatsky, Борис Натанович Стругацкий: Град обреченный (Russian language, 1992, Текст)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/0c53dce8-b629-4bee-be60-de67e89023c7.jpeg)
Град обреченный by Arkady and Boris Strugatsky, Boris Strugatsky, Борис Натанович Стругацкий (Sobranie sochineniĭ -- 8)
Sergey Machulskis rated Sourcery: 4 stars
![Terry Pratchett: Sourcery (Paperback, 2001, HarperTorch)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/Sourcery.png)
Sourcery by Terry Pratchett (Discworld, #5)
When last seen, the singularly inept wizard Rincewind had fallen off the edge of the world. Now, magically, he's turned …
Sergey Machulskis rated The Light Fantastic: 4 stars
![Terry Pratchett: The Light Fantastic (Paperback, 1988, Penguin)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/6531015-M.jpg)
The Light Fantastic by Terry Pratchett (Discworld, #2)
The Light Fantastic is a comic fantasy novel by Terry Pratchett, the second of the Discworld series. It was published …
Sergey Machulskis rated The Ultimate Hitchhiker's Guide to the Galaxy: 5 stars
![Douglas Adams: The Ultimate Hitchhiker's Guide to the Galaxy (Paperback, 2002, Del Rey)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/6efdd745-53c6-4555-8b20-b84947898966.jpg)
The Ultimate Hitchhiker's Guide to the Galaxy by Douglas Adams
This is the collection of all five of the books in Douglas Adams' famous galaxy exploring trilogy. It follows Arthur …
Sergey Machulskis rated To Kill a Mockingbird: 5 stars
To Kill a Mockingbird by Harper Lee
One of the best-loved stories of all time, To Kill a Mockingbird has been translated into more than forty languages, …
Sergey Machulskis reviewed Sapiens by Yuval Noah Harari
Sergey Machulskis rated The Fatal Eggs: 5 stars
![Михаил Афанасьевич Булгаков: The Fatal Eggs (2010)](https://bookwyrm-social.sfo3.digitaloceanspaces.com/images/covers/7fe349b2-ae4c-434d-a32f-6c2352c3f479.jpeg)
The Fatal Eggs by Михаил Афанасьевич Булгаков
The Fatal Eggs (Russian: Роковые яйца, pronounced [rəkɐˈvɨjə ˈjæjtsə]) is a novella by Mikhail Bulgakov, a Soviet novelist and playwright. …