A lot of what was written here is unsurprising, especially if you've had to deal with any level of bureaucracy or public services. It's becoming clearer that we're under constant surveillance, and that it's especially true of anyone who needs public services. It goes into depth into a handful of services, creating case studies out of each one to highlight the elements that we should be both aware and cautious of.

Though the book focuses on the US, a lot of the lessons can be translated to places like Europe. These processes, though Europe does have more of a movement around "the right to be forgotten" and the inclusion of the GDPR (which generally seems to be... superficial, at best), are still in existence here. They are used against some of the most vulnerable people: the Romani, poor, asylum-seekers/refugees, immigrants.