Levi reviewed Crucial Conversations by Stephen R. Covey
None
3 stars
Helpful but also boring, very corporate.
240 pages
English language
Published Jan. 5, 2002 by McGraw-Hill.
A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a six-minute mastery technique that prepares them to work through any high-impact situation with confidence.--From publisher description.
A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a six-minute mastery technique that prepares them to work through any high-impact situation with confidence.--From publisher description.
horiaconstantin reviewed Crucial conversations by Kerry Patterson
Review of 'Crucial conversations' on 'Goodreads'
5 stars
This book completely changed the way I look at conversations and at human interactions in general. I never got educated on a coherent model of handling difficult conversations and this book has it: before, during, and after.
And it has exercises and examples so that I was able to start applying the knowledge immediately.
If you ever struggled with conversations, this book is for you.
ianmart1n reviewed Crucial Conversations by Kerry Patterson
Review of 'Crucial Conversations' on Goodreads
1 star
Great content, terrible to read, a lot of filler and self-congratulatory clickbait-y nonsense, occasionally a bit accusatory in tone. Still, I'm glad I read it. Still, I'm hesitant to recommend it, at least not without a lot of caveats. I think the last few chapters did a lot of good to summarize the good stuff and cut down on the noise. Chapter 6 I think was the worst, not in terms of content but in how the writing handled the sensitive subject matter. The research and the tools are so compelling but the book is a slog.
I read the second edition, by the way. Not sure how much has changed from the first.
Great content, terrible to read, a lot of filler and self-congratulatory clickbait-y nonsense, occasionally a bit accusatory in tone. Still, I'm glad I read it. Still, I'm hesitant to recommend it, at least not without a lot of caveats. I think the last few chapters did a lot of good to summarize the good stuff and cut down on the noise. Chapter 6 I think was the worst, not in terms of content but in how the writing handled the sensitive subject matter. The research and the tools are so compelling but the book is a slog.
I read the second edition, by the way. Not sure how much has changed from the first.
Subjects
- Interpersonal communication
- Interpersonal relations