Claudius Link commented on Badass: Making Users Awesome by Kathy Sierra
#TIL I learned about the Zeigarnik Effect.
The brain keeps "background processes" running for uncompleted or interrupted tasks. Unsurprisingly these users cognitive resources which then aren't available for other tasks. Luckily a task can be "completed" by "delegating" it. E.g. writing it down.
Thai explains so much. Why #WIP is important, how #Kaban works, and generally why writing stuff down helps