freshyill reviewed Good Services by Lou Downe
Unassuming book, packed with insights
5 stars
This isn't so much a "how-to" book, as it is a "how" book. It'll give you new ways of thinking about things you probably already ideas about. The design is… "interesting." I don't mind the bright colors, but the entire book is set in single-spaced Helvetica bold, which is definitely not conducive to reading. Look past this and you'll find a lot of substance here.