Frederic's Bookshelf commented on Airbus : La véritable histoire by Pierre Sparaco
When Airbus proposed a cockpit for 2 pilots in the A320 instead of 3, pilot unions revolted.
Airbus was convinced that automation and state-of-the-art electronic systems, and the "glass cockpit" (CRT screens) could really reduce the pilots' workload and therefore making it as safe to fly with 2 pilots than with 3.
Pilots regretted their lack of involvement in engineering meetings.